Privacy Policy

Top Cash 4 Scrap Cars (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect when you use topcash4scrapcars.com (the “Site”) or sell a vehicle to us, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information we collect

Information you give us

• Contact details, such as your name, phone number, email address and pickup address.
• Vehicle details, such as year, make, model, VIN, mileage, condition and photos you send.
• Information needed to complete a purchase, such as the name on your vehicle ownership and details from your government photo ID, collected at pickup to confirm you can legally sell the vehicle.
• Anything else you include in a form, call, text message or email.

Information collected automatically

• Device and usage data, such as IP address, browser type, pages viewed, referring website and the date and time of your visit.
• Advertising data, such as the Google Ads click identifier and whether you called us or submitted a form after clicking an ad. See our Cookie Policy for details.

2. How we use your information

• To give you a cash offer for your vehicle and respond to your questions.
• To schedule and complete the pickup, payment and transfer of ownership.
• To keep records required by law, including records of vehicles purchased.
• To prevent fraud and confirm that vehicles are not stolen.
• To measure and improve our website and advertising.
• To contact you about your request. We will not send you marketing messages without your consent.

3. How we share your information

We do not sell your personal information. We share it only:

• With service providers who help us run our business, such as form, phone and hosting providers and Google (for analytics and advertising). They may use it only to provide services to us.
• With recyclers, dismantlers or buyers of the vehicle, limited to what is needed to transfer it lawfully.
• With government bodies or law enforcement where required by law.
• With a successor if our business is sold or merged.

4. Consent

By submitting a form, calling or texting us, you consent to us using your information as described in this policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions. Withdrawing consent may mean we can't complete a purchase.

5. Storage and retention

Some of our service providers may store or process information outside Canada, including in the United States, where it may be subject to the laws of that country. We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymize it.

6. Security

We use reasonable physical, technical and administrative safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your rights

You may ask to access the personal information we hold about you, ask us to correct it, or ask questions about our practices. We will respond within the time required by law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

8. Children

The Site is not intended for anyone under 18, and we do not knowingly collect information from children.

9. Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it last changed.

10. Contact us

Top Cash 4 Scrap Cars, Greater Toronto Area, Ontario. Phone: (647) 963-1986.